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Level 3 Diploma in Business Administration and Management

Advance your career with essential management and administrative skills that modern organisations demand. This comprehensive programme develops your expertise in strategic administration, team leadership, and business operations whilst mastering the digital tools and communication techniques essential for senior administrative roles.

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Delivered through interactive online workshops and real-world business projects, you'll build practical competencies in office management, presentation delivery, and leadership whilst creating a professional portfolio demonstrating your capabilities. Our expert instructors guide you through contemporary business challenges, ensuring you develop both technical proficiency and management skills valued by employers.

Mode of Study: Flexible Learning - Part Time / Online / Blended

Indicative Study Hours: 12-16 hours per week

Duration: 24-28 weeks (6-7 months) - This is an indicative duration, you will be able to complete early if you invest more study hours

Course Fee: £1,250 (flexible payment options available)

Guided Learning Hours: 580 hours

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Entry requirements:

  • Level 2 qualification in Business Administration or equivalent

  • OR significant experience in administrative or office support roles

  • Good written and spoken English

  • Basic computer literacy and internet access

Course Details

Learning Aims

By completion, you will be able to:

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  • Communicate professionally across all business contexts, from written reports to formal presentations

  • Manage teams effectively and contribute to strategic organisational planning and development

  • Design and deliver compelling business presentations using professional software and techniques

  • Create sophisticated business documents tailored to specific organisational needs and audiences

  • Apply leadership principles to motivate teams and manage business operations efficiently

  • Utilise modern information systems and digital tools to enhance business productivity and effectiveness

Unit Structure

  • Communicate in Business - Professional written and verbal communication across various business contexts.

  • Managing Personal Development - Career planning, skills assessment, and continuous professional development strategies

  • Communication and Information Systems - Modern business technology, information management, and digital communication platforms

  • Principles of Business - Organisational structures, strategic planning, and commercial awareness in modern business environments

  • Principles of Administration - Advanced administrative processes, office management, and quality assurance procedures

  • Develop Presentation - Research, planning, and content development for professional business presentations.

  • Deliver Presentation - Advanced presentation delivery techniques, audience engagement, and public speaking skills.

  • Presentation Software - Mastery of presentation software features, multimedia integration, and professional slide design

  • Produce Documents - Professional document creation, formatting standards, and quality control process.

  • Create Bespoke Documents - Custom document design, template creation, and brand consistency management.

  • Word Processing Software - Advanced word processing functions, automation features, and collaborative editing techniques

  • Leadership and Management - Leadership styles, team motivation, decision-making, and performance management principles

Resources Required

  • Microsoft Office Suite (Word, PowerPoint, Excel) or Google Workspace equivalent

  • Video Conferencing Software (Zoom/Teams) for live sessions and presentations

  • Web Browser (Chrome, Firefox, Safari) for online learning platform access

  • PDF Reader (Adobe Acrobat or equivalent) for course materials and document creation

  • Cloud Storage Account (OneDrive, Google Drive) for portfolio development and collaboration

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